Shipping Policy
Effective Date: 19 September 2026
We're excited to get your order to you. Here's everything you need to know about how we ship.
1. Shipping Coverage
We currently ship PAN India — to all serviceable pin codes across the country.
2. Order Processing Time
Orders are typically processed and dispatched within 2-3 Days of order confirmation. Processing time is separate from delivery time (see below).
3. Delivery Timelines
- Estimated delivery time is 5–8 days from the date of dispatch, depending on your location.
- Delivery timelines are estimates provided by our shipping partners and are not guaranteed.
- During festive seasons and high-demand periods, delivery may be delayed beyond the standard timeline due to increased order volumes and courier network congestion. We appreciate your patience during these times.
4. Shipping Charges
Rajjo Clothing currently, offers Free shipping in India till further notice. In case of areas where shipping isnt available through top couriers of India, the issue would be communicated to the customer and a solution of cancellation, manual shipment would be advised for which some part or entire shipping charges may apply.
5. Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS/WhatsApp so you can track your shipment's progress in real time.
6. Delivery Attempts
Our courier partners will make 2–3 delivery attempts. If delivery is unsuccessful after multiple attempts, the order may be returned to our warehouse, and our team will contact you to arrange redelivery or process a refund as applicable.
7. Undeliverable Addresses / Serviceability
While we ship Pan India, delivery to certain remote or restricted pin codes may not be available, or may take longer than the standard timeline. You will be notified at checkout if your pin code is not serviceable.
8. Delays Beyond Our Control
We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, courier disruptions, festive-season surges, or government restrictions.
9. Questions About Your Order
If your order hasn't arrived within the estimated delivery window, please reach out to us with your order number and we'll be happy to look into it.
For any queries regarding shipping or your order status, please reach out to us via WhatsApp or call us — our contact channels are listed on our Contact Us page.